dh88 Terms & Conditions

Introduction

These terms and conditions ("Terms") apply to use of the dh88 online gaming platform and all its services, products, and websites. "We", "our", or "dh88" refers to the entity operating this platform. "You" or "user" refers to any person who has registered on this platform or is using its services.

By creating an account on dh88 or using its services, you agree to comply with all provisions of these Terms. If you do not agree with these Terms, please stop using our platform.

This platform is for persons aged 21 or above only. Participation by minors is strictly prohibited.

1.1 Eligibility Requirements

To create an account on dh88, you must meet the following conditions:

• You must be at least 21 years of age.
• You are not a resident of any jurisdiction where online gaming is completely prohibited.
• You are creating the account in your own name and for your own benefit.
• The information you provide during registration is complete, truthful, and accurate.
• You have not previously had an account suspended or closed by dh88.

1.2 One Account Policy

Each person may create only one account. Holding multiple accounts is strictly prohibited. If multiple accounts are detected, all accounts may be closed and any pending bonuses or winnings may be forfeited.

Members of the same household may create separate accounts from the same device or IP address, but must notify our support team in advance.

1.3 Account Security

It is your responsibility to keep your account login details (username and password) confidential. If you detect any unauthorized access or suspicious activity on your account, notify our support team immediately. Giving any other person access to your account is strictly prohibited.

1.4 Identity Verification

dh88 reserves the right to verify your identity, age, and the accuracy of your information at any time. We may request government-issued identification or other relevant documents for verification. Withdrawals may be restricted until verification is complete.

2.1 Accepted Payment Methods

Transactions on dh88 are currently supported through the following mobile financial services:

• bKash — Bangladesh's most widely used mobile banking service
• Nagad — Digital financial service of Bangladesh Post Office
• Rocket — Mobile wallet service of Dutch-Bangla Bank
• Upay — Mobile banking service of United Commercial Bank

Funds sent through any other method will not be accepted and dh88 will not be responsible for them.

2.2 Limits & Processing Times

Withdrawal requests are generally processed within 10 to 45 minutes. However, delays may occur due to identity verification or security reviews.

2.3 Deposit Terms

• Deposits must be made only from a payment method registered in your own name.
• Deposits made through a third party will not be accepted and will be returned.
• Keep your deposit reference number — it may be needed to resolve any disputes.
• If a deposit is not reflected in your account, contact support immediately.

2.4 Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• The required wagering conditions must be met before bonus funds can be withdrawn.
• dh88 reserves the right to suspend withdrawals in cases of suspicious activity.
• Maximum withdrawal limits may apply; contact support for details.

3.1 Welcome Bonus

dh88 offers new members a 200% bonus on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 earns a ৳2,000 bonus, giving a total balance of ৳3,000. Depositing ৳10,000 earns the maximum ৳8,000 bonus, giving a total balance of ৳18,000.

This bonus is available once only and applies to the first deposit only.

3.2 Wagering Requirements

A 15x wagering requirement must be met before the welcome bonus can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳2,000 bonus × 15 = ৳30,000 in bets must be placed before bonus winnings become withdrawable.

There is a set deadline to complete the wagering requirements. If the conditions are not met within the deadline, the bonus may be cancelled.

3.3 General Bonus Policy

• Before activating another promotion, any existing bonus conditions must be fulfilled first.
• Bets placed with bonus funds on progressive jackpot games may not count toward wagering requirements.
• dh88 reserves the right to change, cancel, or withdraw any promotional offer at any time.
• If bonus abuse or manipulation is detected, the relevant account may be closed.
• The specific terms of each promotion will be stated on that promotion's page.

4.1 General Betting Rules

• Once confirmed, a bet cannot be cancelled.
• Bets left incomplete due to a technical error will be considered void and the stake will be returned.
• Maximum win limits will be determined at dh88's discretion.
• If you notice a technical error in any game, stop playing immediately and notify support.

4.2 Sports Betting

dh88 offers betting on a variety of sports events. Bets can be placed across various markets for cricket (including BPL, T20 World Cup, and IPL), football, kabaddi, and other popular sports.

• Published odds are subject to change — the odds at the time a bet is confirmed are considered final.
• If an event is cancelled or postponed, the stake for the relevant bet will be returned.
• dh88 reserves the right to void any bet if match-fixing or manipulation is suspected.

4.3 Casino Games

dh88 offers games from world-class providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, and Microgaming. Each game has its own RTP (Return to Player) and rules.

• Live casino game results are broadcast in real time and are considered final.
• If you are disconnected from a game due to a connection issue, the game will be completed automatically.
• In crash games including Aviator (Spribe), if you do not cash out in time, your bet will be lost.

5.1 Strictly Prohibited Activities

The following activities are completely prohibited on dh88:

• Creating or operating accounts through fraudulent means.
• Abusing the bonus system or claiming bonuses through multiple accounts ("bonus hunting").
• Using automated software, bots, or scripts to play games.
• Using the platform for money laundering or illegal transactions.
• Attempting to breach the platform's security systems or exploit vulnerabilities.
• Collaborating with other players to influence game outcomes.
• Using inappropriate, abusive, or threatening language.

5.2 Consequences of Violations

If any of the above activities are detected, dh88 reserves the right to suspend or permanently close the relevant account without prior notice. In such cases, any bonus funds or fraudulent winnings in the account will be forfeited and the relevant authorities may be notified if necessary.

6.1 VIP Tiers

dh88's VIP program has three tiers, each offering weekly cashback benefits:

• Bronze — up to 0.4% weekly cashback.
• Silver — up to 0.8% weekly cashback.
• Gold — up to 1.2% weekly cashback.

You can move up to a higher tier through regular and active play. Eligibility for each tier will be determined at our discretion.

6.2 Cashback Terms

• Cashback will be credited to your account at a set time each week.
• The cashback benefit applies to net losses.
• Separate wagering requirements may apply for withdrawing cashback funds.
• dh88 reserves the right to change the VIP program terms at any time.

7.1 Data Collection & Use

dh88 collects your personal information solely for the purposes of providing services, verifying identity, ensuring security, and meeting legal obligations. We never sell your information to third parties.

For more details about our privacy practices, please read our Privacy Policy page.

7.2 Security Measures

dh88 uses SSL encryption technology to keep all transactions and personal information secure. Our platform conducts regular security audits to ensure fair play. However, we cannot guarantee that all data transmission over the internet is completely secure.

8.1 Setting Limits

dh88 places the highest importance on responsible gaming. You can set deposit, wagering, and loss limits on your account. These limits help you keep gaming within the bounds of entertainment.

• Set daily, weekly, or monthly deposit limits.
• Use the self-exclusion feature to temporarily close your account for a set period.
• Our support team is always ready to assist with responsible gaming matters.

8.2 Protection of Minors

This platform is for persons aged 21 or above only. Parents and guardians are advised to use parental control software to keep minors away from gaming.

9.1 Limitation of Liability

dh88 and its operators shall not be held responsible for any direct or indirect losses arising from the following:

• Internet disconnection or technical failure.
• Disruption of third-party services (payment gateways, game providers).
• Consequences of the user's own negligence or violation of terms.
• Unforeseen circumstances or force majeure events.

9.2 Dispute Resolution Process

In the event of any dispute, please contact our support team first. We will always try to resolve the matter on the basis of fairness.

• Dispute complaints must be submitted within 30 days of the incident.
• The support team will review the complaint and respond within a reasonable time.
• If the matter is not resolved through support, a higher-level review process is available.
• The final decision of dh88 shall be considered binding.

10.1 Right to Amend Terms

dh88 reserves the right to amend these terms at any time, with or without notice. For significant changes, we will publish a notice on the platform. Continued use of the platform after any changes will be considered your acceptance of the updated terms.

10.2 Account Termination

You may close your account at any time by contacting support. Please withdraw any remaining balance before requesting account closure. In the event of a breach of terms, dh88 reserves the right to close an account without notice.

10.3 Applicable Law

These terms shall be governed by relevant international law. In the event of any legal dispute, the ruling of the court of the relevant jurisdiction shall be considered final.