For ages 21+ only

dh88 Responsible Gaming

Enjoy entertainment safely — dh88 always puts player protection and wellbeing first. All information about deposit limits, self-exclusion, and support is right here.

Our Commitment

Gaming should be entertainment, not a problem

dh88 believes online gaming should be an enjoyable and safe experience. However, like any leisure activity, gaming can become a problem if it goes out of control. That is why we have placed responsible gaming at the centre of our platform.

Our goal is to give every player the opportunity to enjoy games in an informed and controlled way. For this, we have a range of tools and features that you can use at any time.

Gaming at dh88 is only for those aged 21 or above. Minors are strictly prohibited from using this platform, and we ensure this through account verification.

Keep in mind

  • Gaming is a form of entertainment — not a source of income
  • Only play with money you can afford to lose
  • Set a budget before gaming and stick to it
  • Do not play when you are emotional or under the influence
  • Continuing to play to recover lost money is dangerous
  • Do not let gaming harm your family, friends, or work
In Your Control

dh88's Protection Tools

We have a set of tools to help you keep your gaming under control. Contact our support team to activate any limit at any time.

Set Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit, you will need to wait a specified period after submitting your request.

Time-Out Break

If you feel you need a short break, take a time-out for 24 hours up to 30 days. During this period, logging in to your account or playing any games will be completely suspended.

Self-Exclusion

If you need a longer break, choose self-exclusion. You can close your account for 6 months, 1 year, or permanently. Simply contact support and it will be activated right away.

Review Gaming History

You can view your deposit, withdrawal, and gaming history at any time. Reviewing this information will help you understand where your gaming habits are heading.

Account Verification & Security

dh88 verifies the age of every account. SSL encryption and two-factor security keep your information and funds protected.

24/7 Support Service

If you have any concerns about gaming, speak in Bengali on our live chat or email [email protected]. We are always here for you.

Stay Informed

Signs of Problem Gaming

If you notice the following signs in yourself or someone you know, it is time to seek help:

Warning Signs

  • Spending more money than your set budget
  • Playing repeatedly to try to recover lost money
  • Lying or hiding the truth about gaming
  • Problems in relationships with family and friends
  • Unable to focus on work or studies
  • Feeling restless or irritable when unable to play
  • Playing with borrowed money or under financial pressure
  • Wanting to stop gaming but being unable to
How to Get Help

Steps to Getting Help

If you are experiencing a problem, do not wait — take the following steps:

1

Contact Live Chat

Tell us your situation in Bengali on dh88's 24/7 live chat. We will help without judgment.

2

Activate Time-Out or Exclusion

If you want a temporary or long-term break from your account, the support team will activate it immediately.

3

Seek Expert Advice

Talk to a professional counsellor or a family member. Gaming addiction is a treatable condition — there is no shame in it.

4

Write to Us by Email

You can write to [email protected]. Your request will be handled with complete confidentiality.

For Parents

Protecting Minors

Only those aged 21 or above may open an account and play on dh88. Minors are completely prohibited from accessing this platform. As a parent, staying informed also strengthens the safety of your family.

  • Use parental control software on your devices that restricts access to online gaming sites.
  • Keep your account password and login details secure from other family members.
  • Use a PIN or password on banking and payment apps to prevent unauthorised transactions.
  • If you suspect a minor is attempting to use dh88, notify us immediately at [email protected].
  • Make sure to log out after using a computer or phone.
Principles of Responsible Gaming

Healthy Gaming Habits

dh88 wants all players to stay well and happy in the long run. Following a few habits will keep gaming enjoyable at all times:

  • Set a time limit for your daily gaming and stick to it.
  • Set a budget before you start playing — when it runs out, take a break for the day.
  • Take breaks during play and spend time with family and friends.
  • Keep gaming as one activity alongside other hobbies and entertainment.
  • Never play under the influence of drugs or alcohol.
Financial Control

Deposit & Withdrawal Limits & Information

Minimum Deposit

Whether using bKash, Nagad, Rocket, or Upay, you can deposit a minimum of ৳200 through any method.

Minimum Withdrawal

The minimum withdrawal amount is ৳1,000. It typically arrives in your mobile wallet within 10–45 minutes.

Set a personal deposit limit

You can set a personal deposit limit for yourself on the dh88 platform. Once this limit is set, it takes effect immediately. Reducing the limit happens instantly, but increasing it requires a waiting period after your request — this helps you make a well-considered decision. Contact our live chat or email [email protected] to set a limit.

Frequently Asked Questions

Responsible Gaming FAQ

Yes. Gaming at dh88 is only for those aged 21 and above. Age is verified during account registration, and accounts belonging to minors are closed immediately.

Contact dh88 via live chat or email [email protected] and request self-exclusion. You can choose exclusion for 6 months, 1 year, or permanently. The support team will activate it as soon as your request is received.

For a temporary break, request a time-out through live chat. Your account can be suspended for 24 hours up to 30 days. No marketing communications will be sent during the break period either.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit is subject to a waiting period, which helps you make a well-considered decision.

Speak in Bengali on dh88's 24/7 live chat or email [email protected]. Our support team will assist you with complete confidentiality. You can also consult a mental health professional for expert advice.

For fixed-term exclusions (6 months or 1 year), the account can be reactivated after the period ends. For permanent exclusion, reactivating the account is not possible. Any request to reopen the account during an active exclusion will be declined — this is for your protection.

Account protection is governed by our privacy policy, so exclusions or limits are only activated upon request from the account holder. However, if you believe someone you know is struggling with a gaming problem, encourage them to contact our support team.

Play responsibly,
stay happy

Come to dh88, enjoy the entertainment — but always respect your own limits. If you need help, we are always here.

To get support: